Shipping & Returns

Shipping

All clothing ships from our warehouse in Indiana. We currently only ship orders within the United States. Your order will be shipped out within 48 business hours. Order cut off each day is 2pm EST.

Returns

All returns must be received back to us, within 14-days of your purchase. All items must be returned unworn, in their original condition, and will be denied if they do not meet our standards.

Any accepted returns will be issued as store credit only.

Exchanges

Exchanges will only be honored for exact items exchanged for a new size. All return standards below must still be met.

To make an exchange please place a new order for the correct size. Write the new order number on your packing slip to be sent back with the return. Once the item is received back to our warehouse a refund will be processed. If a discount code was used the most expensive order will be refunded.

Questions? Email hillxsarah@gmail.com

Standards for Acceptable Returns

All returned items must be void of the following:

• They cannot be washed and/or in worn condition
• No deodorant marks or stains of any kind
• No excessive wrinkling
• Removal of size/wash & care tags
• Zero animal or human hair
• No lingering odors (smoke, cologne, detergent, etc.)
• Zero visible wear, damage, or external force damage

If an item is marked as Final Sale, it is ineligible for return, exchange, or store credit.

Processing returns may take up to 10 business days once your return reaches our warehouse.

If you have a question about an item, please reach out to our customer support team, prior to purchasing.

Please ship your return to

Hill x Sarah
PO Box 70,
Greenwood IN 46142, United States